crisis help lines

1800 calls are free from landlines and public phones, but not from mobiles.
Fire, Police, Ambulance dial Triple Zero (000)
Kids Helpline 1800 55 1800
Chat privately and for free about anything that's bothering you. You can also get advice one-to-one on the web or by email.
Life Line 13 11 14
Suicide prevention, support if you’re in a crisis, and general help with your mental health.
Beyond Blue 1300 224 636
Info and help when you’re feeling depressed or anxious.
Domestic Violence Line 1800 65 64 63
Advice, information and emergency accommodation for anyone who is going through domestic violence.
Child Protection Helpline 132 111
To report child abuse or neglect.
NSW Rape Crisis Centre 1800 424 017
If you or someone you know has suffered sexual assault or abuse.
The Right Door 1800 760 071
Link 2 Home 1800 152 152
Blue Mountains Hospital 4784 6500
Mental Health Access 1800 011 511
Nepean Hospital 4734 2000
Legal Aid Hotline 1800 10 18 10
Legal advice if you’re under 18 and under arrest.

who can i speak to locally?

If something's happening and you're unsure about who to call or how to deal with it, call the youth workers at your local youth centre. They're experienced in dealing with the system, and won't judge you.

Mountains Youth Service Team
Phone: 4782 6562 or 0413 099 947
Katoomba Youth Centre
31 Waratah Street (next to Centrelink)
Phone: 4782 2875
Springwood Youth Centre
183 Macquarie Road (next to the post office)
Phone: 4751 1005
Winmalee Youth Centre
56 Whitecross Road (next to the shopping centre)
Phone: 4754 5125

Got Sexual Health or Relationship Questions?

Family Planning Penrith
Talkline: 1300 658 886

Support for Aboriginal Young People

Aboriginal Culture & Resource Centre
Phone: 4782 6569

For Help Finding a Safe Place to Live

The Glue Factory
Phone: 4760 0800

get online

Get around

Transport Infoline 131 500
24 Hours up-to-date information on train, bus and ferry travel in NSW.